Interesting Facts

Useful informationen about your stay at the Hotel Silberberger in the Wildschönau

 

Culinary treats

Our breakfast buffet offers a wide choice from 8:00 to 10:00 am.
Austrian and international dishes await you at dinner.
Your 4-course evening meal with daily salad buffet and choice of main course is served from 6:00 to 8:00 pm. There is always one vegetarian dish on the menu.

 

Vegan food

We ask for your understanding that vegan dishes are not available in our hotel.

 

Allergies

It is not possible for us to cater for every allergy. To avoid any misunderstandings please inform us of your allergies before booking. The majority of our rooms are allergy-friendly (no pets etc.). Please inform us at the request stage as a relocation isn't always possible.

 

Prices

Included in the half board price is the breakfast buffet and the 4-course evening meal.
In the case of a bed and breakfast only booking we will give a price reduction of € 10 per person.

Extra breakfast € 14 per person.

Short stays

There will be a short stay supplement on 1 or 2 night stays of 10 %

 

Group travel

Contact us for group prices.

 

Child reductions

Reductions for children in parent's room and with 2 full paying guests per night:
2 years and under - free
3 - 6 years: -50%
7 - 12 years: -30%
13 - 15 years: -20%

 

Cots

For our smallest guests we provide a cot free of charge.

 

Pets

Maximum 1 dog per room and only in certain room categories on request.
€ 10 per night without dog food. We ask for your understanding that dogs are not allowed in the dining room, swimming pool, vitality area or sunbathing lawns.
We reserve the right to charge an extra cleaning fee or damage fee caused by pets of
€ 100. For example scratched doors

 

 

Non-smoking hotel

Smoking is not allowed in our hotel. Smokers can use the panorama terrace.

 

Arrival

Check in to reserved rooms from 2:00 to 6:00 pm possible. If you are delayed please let us know.

 

 

Departure

Please check out by 10:30 am at the latest. In the case of late arrivals or earlier departures, reserved rooms must be paid for in full.

 

Room description

There may be discrepancies in the description of the reserved room. The decor of the different rooms may vary from the description.

 

 

Special room requests

Unfortunately we cannot guarantee the room number or floor.

 

Cancellation

In the case of a cancellation the Austrian Hotelerie rules apply (AGBH 2006). Following cancellation fees will be charges:
- 1 to 3 months before arrival 40 % of the arrangement price.
- 1 week before arrival 70 % of the arrangement price. 
- in the last week before arrival 90 % of the arrangement price
- in case of a no-show 100 % of the total price minus half board.

Payment

Please pay your invoice by cash, debit card, Master Card or Visa. Austrian Hotelerie regulations apply.
In the case of a cancellation we will retain your deposit. (Or use it as a downpayment on your next holiday!)

 

Reservation of rooms and downpayment

Immediately after written confirmation. We request a downpayment to ensure your booking.

 

Only in winter: Snow chains

We recommend that you use snow chains in heavy snow or just after. Snow chains should by carried at all times.